There are three options for paying your Rates & Charges in 2024/25:
One full payment - due by 15 February 2025
Four Instalments - due:
- 30 September
- 30 November
- 28 February
- 31 May.
Direct debit is available, or notices are mailed out for each instalment with a range of payment options.
10 monthly direct debit payments - due:
on the 15th of the month from September 2024 to June 2025.
Payment via Direct Debit
If choosing to pay via direct debit, ratepayers must register.
Methods of Payment
- Online: Pay online using our Make a Payment portal
- POST billpay: Refer to the POST billpay reference number on the front of your rates notice.
- Pay in person at any post office
- By phone: 13 18 16
- Go to http://www.postbillpay.com.au/ (Credit cards are accepted)
- BPAY: Telephone your participating Bank, Credit Union or Building Society to make this payment directly from your cheque, savings account or credit card. Your Bank may also offer Bpay via internet banking.
- For more information visit http://www.bpay.com.au/
- Direct Debit: Direct Debit is available for the four instalment and ten monthly payment options
- By Post: Forward either a money order or cheque crossed "Not Negotiable" and payable to Golden Plains Shire Council.
- Mail to: Golden Plains Shire Council, PO Box 111, Bannockburn Vic 3331
- In Person at Council's Customer Hubs
In Full or Instalment Payment Options:
If not paid by the respective due dates, then the manner in which interest is charged on both payment options, is on and from the date on which each missed instalment was due. Interest continues to be payable until the account is paid in full. Interest will be charged at 10% pa as fixed under Section 2 of the Penalty Interest Rates Act 1983. Interest is charged in accordance with Section 172 Local Government Act 1989.
If you are having difficulty paying your rates by the due date, please contact Council's Rates Team to arrange alternative payments. Failure to make contact can lead to legal costs and a poor credit rating.
If these options aren’t possible for you, we are happy to work out an arrangement that suits you better.
We appreciate that every rate payer has their own situation and we are here help – just call Council’s Rates Team at 5220 7111 for a confidential conversation.